A better way to do customer support on Amazon
Reduce negative review and customer returns by as much as 40% on Amazon
14-day free trial — no credit card required
When a customer is dissatisfied on Amazon:
- They can leave a negative review
- They can return your item
One is an immediate loss to your business and the other reduces your conversion rate on Amazon over time
But it doesn't have to be that way
Seller Support offers a third option
With our partnership with Amazon when the customer goes to their orders page to return an item or leave a bad review they are presented with an alternative
When the customer clicks the highlighted "Get Product Support" button they'll be taken to a custom designed support page off of Amazon
No more cut off conversations through Amazon Buyer Messages
Give your Amazon customers the ability to call or email you through your designated support lines
Stunning seller support pages turn upset customers into happy ones
Testimonials
I've tried all the competitor products before and Frill has by far the best UI/UX. The team seem to be smashing out new features every week at an impressive speed.
Nizamudheen Valliyattu
Founder, Acadle
I tried two other tools like Frill, both of which were good enough, but what set Frill above the rest was its simple and elegant design. It was quick to set up, the widget was installed in 10 minutes on my website. I'm happy I went with Frill!
Eric Lonegan
Founder
We recently moved from User Voice to Frill after evaluating 16 other options. Right from the start, Frill has been helpful and responsive and I highly recommend checking them out. I couldn't ask for better service.
Annika Hubert
Product Ops, Agrimaster
Minimalistic UI, great UX, very easy to use. After spending 5 minutes in the app you can feel the quality build. Has SSO feature which was the reason I switched over to Frill. Highly recommended.
Andrey Kholkin
CEO, Weberlo
Frill is thoughtfully designed and simple to use while offering a complex and powerful level of customizability. It integrates seamlessly into our web app and has become a crucial part of the feedback loop with our customers.
Sam Hulick
Co-Founder, ReelCrafter
I love frill. Absolutely changed the way we interact with our customers. Saved ourselves ALOT of money and time in guesses for next features and let our customer tell us what they want.
Vaibhav Namburi
Founder, Remote Workly
FAQs
Seller Solutions is a team of 7 figure Amazon sellers building tools from our direct experience that address pain points shared universally by every Amazon seller.
Seller Solutions offers a suite of services for Amazon sellers focused on revenue retention and profit optimization. This comes in the form of tools created to get refunds from Amazon as well as creating a customer experience on Amazon that reduces negative review and returns for our customers.
Seller Solutions has several services that you are able to begin using at no initial cost. Our refund recovery service is free until a reimbursement is secured on your behalf. Our Desing Genius on demand listing service provides one listing optimization free of charge.